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~*~ HELP CENTER ~*~
Having trouble? We're here to help!
NAVIGATING E-ZOOS.BIZ
How do I visit an animal page?
Click on any animal name in the sidebar on the left side of the screen.
If you don't see a sidebar, try making your browser window bigger, or
wait for the page to finish loading (this could take a while on 28.8k).
How do I go back to the homepage?
Click the "HOME" link at the top of any page, or click the
"<<< Back to Homepage" link at the bottom of most pages.
What are those blue underlined words?
Those are called "hyperlinks"! Click on them to go to other pages.
This is the magic of the World Wide Web!
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TECHNICAL REQUIREMENTS
For the best E-ZOOS.BIZ experience, we recommend:
- Browser: Netscape Navigator 4.0+ or Internet Explorer 5.5+
- Resolution: 800x600 pixels (1024x768 for power users)
- Connection: 28.8k modem or faster
- JavaScript: Enabled (for full experience)
- Cookies: Enabled (not the edible kind)
- Patience: A lot of it
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TROUBLESHOOTING
Problem: The page is loading slowly
Solution: Our server hamster may be taking a nap. Please wait
patiently or try again later. You could also try turning off images
in your browser settings if you're on a really slow connection.
Problem: Images aren't loading
Solution: Make sure you have "Auto Load Images" enabled in your
browser. If images still don't load, the hamster is definitely napping.
Problem: The site looks weird
Solution: You might be using an unsupported browser. We recommend
Netscape Navigator or Internet Explorer. If you're using something called
"Mozilla" or "Opera," you're on your own.
Problem: I can't find an animal
Solution: Check our sidebar! If the animal isn't there, we probably
don't have it yet. Feel free to request it!
Problem: The vote buttons don't work
Solution: They never worked. They're decorative.
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KEYBOARD SHORTCUTS
| Keys |
Action |
| Ctrl + D |
Add E-ZOOS.BIZ to your bookmarks! |
| F5 |
Refresh the page (and give the hamster more work) |
| Alt + F4 |
Close your browser (why would you want to leave?) |
| Ctrl + P |
Print the page (use lots of ink on our beautiful design) |
Still need help?
Contact us and we'll try our best!
Response time: 4-6 weeks (or whenever Kevin checks the email)
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